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FINAL UPDATE: VA Winter Storm Grayson, January 7, 2018 at 1pm

1/7/2018 12:45:00 PM

Region: Virginia Region
Subject:  Winter Storm Grayson
The Virginia Region deactivated its Business Continuity Plan (BCP) on Saturday, January 6, 2018 and returned to “Business As Usual” operations effective Sunday, January 7, 2018.
• Please continue to use caution on roadways, in parking lots and on walkways, and allow extra time for travel, as conditions warrant.
• Employees who are unable to report for their regularly scheduled shift should work with their leader and follow normal department callout procedures. 
• If you are in need of assistance as a result of Winter Storm Grayson, or due to other unexpected loss or hardship, the Cox Employee Relief Fund (CERF) may be a resource that can help. Talk to your leader or contact your group’s HR Business Partner. 

In event of inclement weather or other emergency situations, Cox Virginia employees can find important information, resources and telephone numbers on Virginia’s CoxOne site – go to the Virginia CoxOne home page and select Weather Alerts & Updates, under Quick Links.

Please plan for safety and keep it the top priority in everything you do. Check out this site for tips and resources to help you and your family stay safe.

Posted by Ann Lester

Winter Storm Grayson, update Friday, January 5, 2018, 4pm

1/5/2018 4:00:00 PM

Region: Virginia Region

Subject:  Winter Storm Grayson, update Friday, January 5, 2018


Winter Storm Grayson moved out of the Virginia region late yesterday and a blast of arctic air has moved in and will continue through the weekend. Thanks to our employees for continuing to focus on serving our customers, supporting each other and keeping safety the top priority. We were able to account for all our employees during the storm and ensure their safety. At Cox, we provide lifeline services that our customers count on to keep them connected to what matters most – we could not do that without our employees.

As always, employees work with their leadership for specific instructions and stay focused on safety. While we are returning to normal business operations, our Business Continuity Plan (BCP) remains activated to support restoration efforts in Hampton Roads. Employees who have questions about what BCP means for them specifically, or how it impacts their work location status, should talk with their leadership for their function specific information.

Be sure to check out these tips and take proper precautions for staying safe in extreme winter weather.

  • Protect yourself from frostbite and hypothermia by wearing warm, loose-fitting, lightweight clothing in several layers. Stay indoors, if possible. 

  • Walk carefully on snowy, icy, walkways.

  • Avoid overexertion when shoveling snow. Overexertion can bring on a heart attack—a major cause of death in the winter. If you must shovel snow, stretch before going outside.

  • Keep dry. Change wet clothing frequently to prevent a loss of body heat. Wet clothing loses all of its insulating value and transmits heat rapidly.

  • Watch for signs of frostbite. These include loss of feeling and white or pale appearance in extremities such as fingers, toes, ear lobes, and the tip of the nose. If symptoms are detected, get medical help immediately.

  • Watch for signs of hypothermia. These include uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness, and apparent exhaustion. If symptoms of hypothermia are detected, get the victim to a warm location, remove wet clothing, warm the center of the body first and give warm, non-alcoholic beverages if the victim is conscious. Get medical help as soon as possible.

  • Drive only if it is absolutely necessary. If you must drive: travel in the day; don’t travel alone; keep others informed of your schedule; stay on main roads and avoid back road shortcuts.

  • Let someone know your destination, your route, and when you expect to arrive. If your car gets stuck along the way, help can be sent along your predetermined route.

  • If the pipes freeze, remove any insulation or layers of newspapers and wrap pipes in rags. Completely open all faucets and pour hot water over the pipes, starting where they were most exposed to the cold (or where the cold was most likely to penetrate).

  • Maintain ventilation when using kerosene heaters to avoid build-up of toxic gasses. Refuel kerosene heaters outside and keep them at least three feet from flammable objects.

  • Conserve fuel, if necessary, by keeping your residence cooler than normal. Temporarily close off heat to some rooms.

  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For more safety tips, see Natural Disasters>Winter Weather in this site.

Posted by Ann Lester

Cyber Safety Tips

The saying, “crime never sleeps” is as relevant today as it’s ever been. That’s why as Cox employees, we need to be aware of everyday dangers, but also stay alert when it comes to cyber scams and online threats.

To keep you updated on the best ways to remain safe at home and work, select a link below and follow the helpful tips:

Click here to find more tips for staying safe online. 

Posted by Cox Corporate Security