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SER Hurricane Irma Update

9/10/2017 5:39:00 PM

Southeast Team,

We have determined the need to suspend all Central Florida operations tomorrow, Monday, 9/11. Middle Georgia operations are currently projected to open at 12 noon tomorrow. Additional guidance regarding Central Florida and Middle Georgia operations will be shared tomorrow morning. With that in mind, here’s more information for each market:

Central Florida: A Hurricane Warning, Tornado Watch and Flash Flood Watch are in effect. Shelter in place guidelines have been issued for 6 pm tonight through 4 pm Monday, with 45 to 55 MPH sustained winds and 75 MPH gusts predicted. Conditions will be favorable for tornadic activity. In adherence with area emergency management officials, Central Florida employees should remain indoors/shelter in place beginning at 6 pm tonight through 4 pm tomorrow or until the an official All Clear is issued. 

All Central Florida employees should be knowledgeable of area shelters in place as the time to evacuate has passed. If winds exceed 45 mph, first responders may not be permitted to use their vehicles to answer calls for service. If you require any assistance or have special needs to address, please contact your leader.

Middle Georgia: A Tropical Storm and Flash Flood Warning will go into effect beginning 6 am Monday. Conditions are favorable for tornadic activity and include 35 – 45 MPH sustained winds, gusting to 60 MPH. Shelter in place guidance has been issued for area residents beginning Monday at 6 am through midnight.

Gulf Coast: All Gulf Coast operations remain Business as Usual. A Wind Advisory has been issued along with a forecast of one inch of rain.

As always, your safety remains our #1 concern. Risk Management, your senior leaders and I will continue to actively monitor Hurricane Irma’s path and will keep our lines of communication open to ensure you have the information and resources you need most. 

If you’re on social media and unable to reach us in the event of an emergency, make sure to use the hashtag #CoxImOK on Facebook, Twitter or Instagram to let us know about your situation. Our CEI Security Team is monitoring the use of #CoxImOK and will reach out to you to ensure your needs are met. This is a critical option if electricity or phone service is impacted in your area.

Also, make sure your contact information is updated in PeopleSoft. (After you sign in, it will take you to your personal information page.) We need this information so we can reach you, particularly in the event of an emergency. 

Your leader is your go-to resource for support and information, so know we are here to help. Many other communication tools, resources and restoration/counseling services are available to support you: 

  • Gas Shortage Resources: If you have trouble locating gas, download GasBuddy. While WEX is Cox’s preferred app for company vehicles, GasBuddy will locate all area stations where gas is available to include whether a station has power once a storm hits.
  • Lodging: Call Cox Travel at 1-800-255-4883. Expedia is also providing hotel occupancy in real-time. Visit for lodging availability. 
  • Traffic & Weather: To view real-time resources from official sources on the storm path, traffic information and travel safety tips, please go to Florida Now on
  • Cox Alert: Provides employees with ongoing safety updates, information and various support resources at
  • Cox Southeast Employee Hotline: To receive continuous updates from the Southeast region, including specific markets, employees can check our recorded updates anytime at: 1-866-816-8818. Hotlines will be activated in the event employee action is needed.
  • Let Us Know You Are OK: In the event of an evacuation, please notify your supervisor so we know you are safe. You can also call 1-877-COX-IMOK (1-877-269-4665).
  • CoxOne Southeast: Additional important numbers, safety guides and other resources are located here. Weather-related news updates will also be posted to CoxOne’s home page, should the need arise.
  • Contact Information: As a reminder, updating your contact information in PeopleSoft is a critical step to ensuring you can be reached in the event of an emergency.
  • LiveSafe App: To keep you protected when emergencies such as these arise, we highly encourage you to download the “LiveSafe” app from iTunes App Store or Google Play. This new mobile app provides employees a quick and easy way to receive important alerts and notifications, and access to important phone numbers and safety resources.
  • CERF: The Cox Employee Relief Fund (CERF) is a 501(c)(3) charitable organization funded by donations from Cox employees and companies. CERF provides financial assistance to employees facing hardship due to a natural disaster, illness/injury or loss of an immediate family member that cannot be met through personal resources, insurance or public programs. Since its founding in 2005, CERF has distributed over $7 million and assisted more than 2,500 Cox families. To learn more about CERF, please visit Contributions to CERF are 100 percent tax-deductible.
  • Magellan Health: Magellan is providing free, confidential counseling services and other resources, such as referrals to local non-profit organizations, shelters and additional community-based support to assist people in Puerto Rico and Florida as they work to cope with the feelings of fear, sadness, anger and hopelessness related to these kinds of natural disasters. The toll-free number to access free, confidential counseling services is 1-800-327-7451.
  • Develop a Family Plan. Your plan should be based on your vulnerability to hurricane hazards. You should keep a written plan and share your plan with friends and family.
  • Create a Disaster Supply Kit. There are certain items you need to have regardless of where you ride out a hurricane. The disaster supply kit is a useful tool when you evacuate as well as making you as safe as possible in your home.
  • Secure your home. There are things that you can do to make your home more secure and able to withstand stronger storms.

Thank you, everyone, and take care.

Anthony Pope
Sr. Vice President & Region Manager
Southeast Region

Posted by Southeast Communications

Cyber Safety Tips

The saying, “crime never sleeps” is as relevant today as it’s ever been. That’s why as Cox employees, we need to be aware of everyday dangers, but also stay alert when it comes to cyber scams and online threats.

To keep you updated on the best ways to remain safe at home and work, select a link below and follow the helpful tips:

Click here to find more tips for staying safe online. 

Posted by Cox Corporate Security