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Hurricane Michael Advisory for 10/9/18

10/9/2018 11:49:00 PM

    • UPDATE: 10/09/18 10:49 PM CT
    • This is an important message for Cox Gulf Coast employees regarding Hurricane Michael.
    • Operations in Fort Walton Beach and Okaloosa County will be suspended tomorrow, Wednesday, 10/10/18.
    • A delayed start of 10 am CT has been issued for employees in Pensacola and Mobile for tomorrow, Wednesday, 10/10/18.
    • Given that conditions may change, we will share another update with you regarding the status of operations for Pensacola and Mobile around 8 am tomorrow.
    • Stay safe and please reach out to your leader to address any needs you may have. We are here to support you!

  • October 8, 2018 Update

    Risk Management and the Southeast leadership team are closely monitoring current weather conditions to ensure your safety. At this time, all Southeast markets are Business as Usual. Gulf Coast (Mobile/Fort Walton Beach/Pensacola) is Business as Usual with Caution today (10/8) and tomorrow (10/9). Based on Hurricane Michael’s projected path, here’s what this means to you:  

    •Gulf Coast: A Hurricane Warning is in effect. High winds and heavy rains are possible beginning Tuesday evening.
    School Closures: Public Schools in Escambia and Santa Rosa Counties will have an early release day Tuesday and will be closed Wednesday. Public Schools in Okaloosa and Walton Counties will be closed both Tuesday and Wednesday. Please check with your local school for more information.
    •Central Florida & Middle Georgia: No watches, warnings or advisories have been posted at this time. Middle Georgia and Central Florida may experience heavy rain and high winds beginning Wednesday evening.

    Stay Safe: As reminder, updating your contact information in PeopleSoft is one of the most important steps you can take to ensure you can be reached via text or phone in the event of an emergency. Click here for easy instructions and make sure your contact information is updated today.Additional safety tips can be found below.

    CERF: If you are personally impacted by Hurricane Michael, please contact your leader and remember CERF. The Cox Employee Relief Fund (CERF) provides financial assistance to employees facing hardship due to a natural disaster, illness/injury or loss of an immediate family member that cannot be met through personal resources, insurance or public programs. To learn more about CERF, please visit or contact an HR representative.

    Weather Updates for Your Area: Current information from the National Weather Service does not indicate any need for business closures. For more information about weather in your area, visit and enter your zip code where prompted.

    Hurricane, Tropical Storm & Flood Safety Tips:
    Keeping you safe is our top priority. As such, there are steps we recommend you take in advance of future weather events. A complete list of tips can be found here on here.
  • Assess your property and plan ahead. See if you live in a flood prone area from your local emergency management, public works, building or planning department. Find out here whether your property is above or below flood level.
  • Establish a family plan and have a disaster kit ready; make sure your family knows how to respond to any storm or flood alert/warning. Your kit should include a three-day supply of food and water, extra blankets, flashlights, a first aid kit, a battery-operated radio, extra batteries and medications.
  • Teach children not to play in or near rivers, streams, storm drains, bayous, creeks roads, or other areas of potential flooding.
  • Create a family plan and keep a copy of it in a safe place where you can access it in the event of a disaster. Make sure that everyone agrees on a local meeting place if you cannot return home. Designate an out-of-town contact in the event that your family becomes separated.
    •Have disaster supplies on hand. Store sandbags, plastic sheeting, plywood or lumber to protect your home in a location away from potential flooding.
  • Store a seven-day supply of water (at least one gallon per person, per day) in closed, clean containers.
  • Maintain fuel in your cars. Electrical outages might make gas pumps inoperable. Refer to apps like GasBuddy or WEX to locate gas if fuel becomes scarce.
  • ID a safe evacuation plan and routes from your home or work to high, safe ground. Determine whether you can use these routes during flooding or storms.
  • Before, during and after a storm, get current information through the news media and from local emergency management officials.
  • Stay indoors and away from windows and glass doors. Do not have a false sense of security if the weather calms.  

If you have any questions or concerns, please reach out to your leader. The following resources and tools are available/will be activated to help keep you informed as the need arises. We are here to support you!

  • Cox Southeast Employee Hotline: To receive continuous updates from the Southeast region, including specific markets, employees can check our recorded updates anytime at: 1-866-816-8818.
  • Let Us Know You Are OK: In the event of an emergency, please notify your supervisor so we know you are safe. You can also call 1-877-COX-IMOK (1-877-269-4665).
  • Cox Alert: Provides employees with updates, information and resources at
  • CoxOne Southeast: Additional important numbers, how to stay safe guides and other resources can be located here.
  • Contact Information: Updating your contact information in PeopleSoft is a crucial step to ensuring that you can be reached in the event of an evacuation. See attached document for easy instructions.
  • LiveSafe App: To keep you protected when emergencies such as these arise, we encourage you to download the “LiveSafe” app from iTunes App Store or Google Play. This new mobile app provides employees a quick and easy way to receive important alerts and notifications, and access to important phone numbers and safety resources.

We will share another update with you after 10 am CT tomorrow. Please contact your leader with any questions you may have.

Posted by Southeast Communications

Tropical Depression (Florence) … BCP Status Deactivated, effective immediately

9/17/2018 10:00:00 AM

At this time, the Virginia Region is deactivating BCP. All Virginia markets will operate full “Business As Usual” effective immediately.


Safety continues to be the top priority. We are still experiencing rain in the Roanoke area and the region remains under a flood watch until tomorrow evening at 8pm.

  • Use caution while walking and on the road.  Do not walk or drive into floodwaters.
  • Should an employee feel unable to report for their shift, they should work with their leader and follow normal department callout procedure.
  •  NEW ... Free, confidential counseling service and referrals to shelters and community support is now available through Magellan for individuals impacted by Hurricane Florence. Call 1-800-327-7451.
  • If you have employees in need of assistance as a result of the storm, or due to other unexpected loss or hardship, the Cox Employee Relief Fund (CERF) may be a resource for assistance. If you or an employee needs assistance, please contact your HRBP.

As always, for general alerts and operational updates, employees can visit Virginia’s CoxOne page>Quick Links>Weather Alerts & Updates. Employees may also call the Cox Virginia Employee Inclement Weather Hotline: HRD, (757) 224-0460; NOVA, (703) 480-5229; ROA, (540) 266-7020.

Posted by CCI Virginia Communications

Cyber Safety Tips

The saying, “crime never sleeps” is as relevant today as it’s ever been. That’s why as Cox employees, we need to be aware of everyday dangers, but also stay alert when it comes to cyber scams and online threats.

To keep you updated on the best ways to remain safe at home and work, select a link below and follow the helpful tips:

Click here to find more tips for staying safe online. 

Posted by Cox Corporate Security